Terms

Delivery terms and conditions are for protection of the costumer and the supplier and they guarantee a successful purchase and sale. The terms and conditions written below apply to each order at True the Eye of Awarenes. Placing an order means you agree with these terms and conditions.

1. General determinations.

1.1 These terms and conditions apply to all offers, orders and agreements of True the Eye of Awareness.

1.2 Placing an order means you agree with these terms and conditions.

1.3 You can only deviate from what is determined in these terms and conditions in written form, in which case the other determinations remain valid unabbreviated.

1.4 True the Eye of Awareness is authorized to make use of third parties during the execution of order(s).

1.5 If one or more of the determinations from these Terms and Conditions or any other agreement with True the Eye of Awareness should be in conflict with any applicable legislative regulation, the concerning determination will be cancelled and will be substituted with a by True the Eye of Awareness determined new legislative allowable comparable determination.

1.7 To all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as these Terms and Conditions, exclusively the law applies of customer’s country.

1.8 All disagreements between parties will be proposed by exclusion to a judge authorized for that purpose, chosen by True the Eye of Awareness.



2. Agreement.

2.1 An agreement is only realized after acceptation of your order by True the Eye of Awareness. True the Eye of Awareness is authorized to refuse orders and to connect specific conditions to the delivery, unless otherwise is explicitly determined. If an order is not being accepted on time, True the Eye of Awareness will announce this within ten (10) business days after receiving the Order confirmation.

2.2 True the Eye of Awareness is not responsible for misunderstanding, damages, delays or not properly arriving of orders and announcements as a consequence of the use of internet or any other means of communication in the traffic between the buyer and True the Eye of Awareness, or between True the Eye of Awareness and third parties, as far as relating to the relation between the buyer and True the Eye of Awareness, unless there should be mention of intention or gross negligence of True the Eye of Awareness.



3. Prices

3.1 The mentioned prices for the offered products and services are per piece, in euro’s, including VAT.

3.2 All offers of True the Eye of Awareness are without obligation and True the Eye of Awareness is explicitly authorized to change prices.

3.3 If the prices for the offered products and services increase in the period between the order and the execution thereof, you are entitled to cancel the order or dissolve the order within ten (10) days after the announcement of the price increase by True the Eye of Awareness.

3.4 Possible discounts are calculated on the invoice as well on the final order amount. The right to return items expires in the case of a discount.



4. Payments

4.1 Payment must always take place before receipt of the ordered items

4.2 Payment can take place by (one of) the method(s) as indicated during the order process. Further (payment-/order) conditions can be connected to an order. When paying by bank or by Giro transfer the date of the crediting of the account of True the Eye of Awareness counts as the date of payment.

4.3 True the Eye of Awareness is authorized to charge you the lawful extrajudicial collection costs, which will be stipulated in the last payment reminder before they will be calculated.

4.5 If you are in default with any payment, True the Eye of Awareness is authorized to postpone, or dissolve, (the execution of) the concerning agreement and coherent agreements.

4.6 If the ordered item is not available (anymore) for whatever arbitrary reason, True the Eye of Awareness will send an announcement by e-mail as soon as possible and you will receive the offer to cancel the item. If you agree, you will receive a credit invoice for the sum of money of the ordered item, if the payment of the concerning item has already been received. The sum of money will then be transferred to your account within ten (10) business days.

4.7 True the Eye of Awareness is authorized to hand the data of deliberate defaulters to the police and / or judiciary, and to enable the Nationaal Incasso Bureau to collect the vacant payment. The buyer will be charged with all the costs resulting from this procedure. For orders outside The Netherlands that are handed over to the Nationaal Incasso Bureau, a debt collection rate of 80 euro will be calculated on top of the costs of the procedure.

4.9 Orders with a certain minimum order value can be shipped for free as described on http://www.eye-of-awareness.com.



5. Delivery

5.1 The delivery times given by True the Eye of Awareness are just indicative. The exceeding of any delivery term gives you no right to restitution or cancelling your order or dissolve any agreement, unless the exceeding of the delivery term is in such a way that it can not be reasonably expected of you to maintain the agreement. In that case you a entitled to cancel the order or dissolve the agreement as far that is necessary.

5.2 Undiminished the remaining rights attributable to her, in the case of circumstances beyond her control True the Eye of Awareness is authorized to, by own choice, postpone the execution of your order, or to dissolve the agreement without judicial interference, such by announcing to you in written form and such without True the Eye of Awareness being responsible for any restitution, unless this would be unacceptable in the given circumstances to standards of reasonableness and fairness.

5.3 Circumstances beyond one’s control are defined as every shortcoming that can’t be hold against True the Eye of Awareness, because it is not due to her fault and also not by law, legal act or in the traffic applyable rules can’t be hold against her.

5.4 Shipment of order(s) will be sent to the address as indicated by the buyer upon order. True the Eye of Awareness is not responsible for wrongly filled in name or address details.

5.5 If it appears that a product is damaged during transport, or an item is missing from the delivered parcel, the buyer ought to report this via e-mail within fourteen (14) days after receipt of the parcel.



6. Property restriction

6.1 The property of delivered products is only passed on if you have met everything you are indebted to True the Eye of Awareness based on any agreement. The risk in respect to the products passes on to you on the moment of the delivery.

6.2 You ought to completely and unconditionally respect all intellectual and industrial property rights that are based on the products items by True the Eye of Awareness.



7. Advertisement and responsibility

7.1 If you do not wish to accept a product for whatever reason, you are entitled to return the product within fourteen (14) business days to True the Eye of Awareness after the delivery. Return shipments are in this case only accepted unused and undamaged and completely on the way like described in the return instructions which shows op while ordering items at the webshop.

7.2 The shipping costs of the return are to be paid by the buyer. If the wish for return is caused by a wrong delivery by True the Eye of Awareness, an item that is received damaged, or a production error, the return costs are covered by True the Eye of Awareness.

7.3 The buyer is responsible for the wrapping an item to be returned securely and safely, before it is given to the transport service, so as to avoid damage during transport.

7.6 An items is only considered “returned”, if it is delivered undamaged, unused, unworn and with al labels attached to True the Eye of Awareness. Before the receipt by True the Eye of Awareness the product is still the property of the customer. True the Eye of Awareness does not accept returns that are damaged during transport from the buyer to True the Eye of Awareness.



8. Protection of personal data

8.1 For the execution of an order it is necessary to collect and save personal data in the screen “Address information”. True the Eye of Awareness respects the privacy of all users of her site and sees to it that the personal data that you provide us is treated confidentially. We use your data to execute the orders as soon and easy as possible. For the remaining we will use your data only with your permission.

8.2 True the Eye of Awareness will not sell your personal data to third parties and will only make them available for third parties that are involved with the execution of your order.